Privacy Policy

Last updated: October 6th, 2022

Introduction

This privacy notice for healthtracka.com, ("company" “we”, “us” and “our”) describes how and why we might

collect store use, and/or share ("process") your information when you use our services "Services"). such as when you:

  • Download and use our mobile application (Phleb App) or any other application of ours that links to this privacy notice
  • Engage with us in other related was. Including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices please do not use our Services. If you still have any questions or concerns, please contact us at hello@healthtracka.com

Summary of Key Points

This summary provides key points from our privacy notice, but you can find out more detalls about any of these topics by clicking the link following each

key point or by using our table of contents below to find the section you are looking for. You can also click here to go directly to our table of contents.

What Personal Information Do We Process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Healthtracka and the Services, the choices you make, and the products and features you use. Click here to learn more.

Do We Process Any Sensitive Personal Information?

We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Click here to learn more.

Do We Receive Any Information From Third Parties?

We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Click here to learn more.

How Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your Information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more

In What Situations And With Which Partners Do We Share Your Information?

We may share informations in specific situations and with specific third parties. Click here to learn more.

What Are Your Rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.

How Do You Exercise Your Rights?

The easiest way to exercise our rights is by filling out our data subject request form available here. or by contacting us, we will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what Healthtracka does with any information we collect? Click here to review the notice in full.

What Information Do We Collect?

Personal information you disclose to us

In short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.

Personal information provided by you

The personal information that we collect depends on the context of our interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Phone numbers
  • Names
  • Email Addresses
  • Mailing Addressed

Sensitive Information

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • Health data
  • Financial data
  • Genetic data
  • Biometric data

All personal information that you provide to us must be true, complete and accurate and you must notify us of any changes to such personal information.

Information Automatically Collected

In Short: Some information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our services.

We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

How Do We Process Your Information?

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures such as secure sockets layer (SSL) to safeguard and secure the information we collect online. We use encryption tools when accepting and transmitting delicate visitor information through our website. Some of the other safeguards we use are firewalls and physical access controls to our data centres, and information access authorization controls.

Training

We shall ensure that employees who collect, access and process your personal data receive adequate data privacy and protection training in order to develop the necessary knowledge, skills and competence required to effectively manage the compliance framework under this policy and the Data Protection Legislation with regard to the protection of personal data. On an annual basis, we shall develop a capacity building plan for our employees on data privacy and protection in accordance with the Data Protection Legislation.

Use of Cookies

We use cookies to identify you as a user and make your user experience easier, customise our services, content and advertising; help you ensure that your account security is not compromised, mitigate risk and prevent fraud; and to promote trust and safety on our website. Cookies allow our servers to remember your account log-in information when you visit our website, IP addresses, date and time of visits, monitor web traffic and prevent fraudulent activities. If your browser or browser add-on permits, you have the choice to disable cookies on our website; however, this may limit your ability to use our website.

The Data We Retain

We will retain your information for as long as needed to provide you with our services, comply with our legal and statutory obligations or verify your information with a financial institution.

We are statutorily obligated to retain the data you provide us with in order to process transactions, ensure settlements, make refunds, identify fraud and in compliance with laws and regulatory guidelines applicable to us.

Data Breach Management Procedure

In the event where there is any accidental or unlawful destruction, processing, loss, alteration, unauthorized disclosure of, or access to your personal data, we shall:

  • Notify you within 24 hours of the occurrence of the data breach;
  • Properly investigate the breach and take the necessary steps to mitigate such breach;
  • Identify remediation requirements and track the resolution of such breach; and
  • Notify the Information Commissioner’s Office or any other regulatory authority, where necessary.

Links to Third Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by us.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Limitation of Liability

We exercise reasonable efforts to safeguard the security and confidentiality of your personal data; however, we will not be liable for unauthorised disclosure of personal data that occurs through no fault of ours.

Changes to this Privacy Policy

Changes may be made to this Privacy Policy from time. Whenever such changes are made, we will notify you. These changes will take effect immediately after you have been notified.

Contact Us

If you would like more information or you have any comments or questions on our Privacy Policy, please contact us at hello@healthtracka.com.

This policy is effective as of October 6th, 2022.

Last updated: October 6th, 2022.

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